Airship Status

All Systems Operational

Web Dashboard Operational

www.airship.com Operational

APIs Operational

Mobile Messaging Operational

Web Notifications Operational

Mobile Wallet Passes Operational

Email Messaging Operational

SMS Messaging Operational

Message Center Messaging Operational

Open Channels Messaging Operational

Real-Time Automation Operational

Targeting & Personalization Operational

Orchestration Operational

Analytics and Data Solutions Operational

Data Collection & Processing Operational

Engagement Reporting Operational

Real-Time Data Stream Operational

Performance Analytics Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 7, 2019

No incidents reported today.

Dec 6, 2019

Web Notifications are not delivering

Resolved - We have resolved the issue that was preventing certain Web Push Notifications from being sent. All notifications are now delivering as expected.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Dec 6, 04:35 PST

Investigating - We’re currently investigating an issue that is preventing Web Push Notifications from being sent.

Our engineering teams are working to identify and resolve this issue. We will update our status page as soon as we have more information.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Dec 6, 04:20 PST

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

Wallet Dashboard and UI Are Down

Resolved - We have resolved the issue which was causing Wallet to fail with error messages in both the API and the Airship Dashboard. Access should be restored and end-users should be able to download passes.
Nov 28, 11:32 PST

Monitoring - We have identified the issue which caused Wallet to fail with error messages. API access has been partially restored. Users may continue to receive errors when accessing the Dashboard as well as end users downloading passes.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Nov 28, 10:40 PST

Update - We are continuing to investigate an issue which is causing Mobile Wallet to fail with error messages. This issue is affecting both the API and Airship Dashboard. Users may also not be able to download passes.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Nov 28, 10:02 PST

Investigating - We are investigating an issue which is causing Mobile Wallet to fail with error messages. This issue is affecting both the API and Airship Dashboard. Users may also not be able to download passes.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Nov 28, 09:02 PST

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.