All Systems Operational
Web Dashboard ? Operational
www.airship.com ? Operational
APIs ? Operational
Mobile Messaging ? Operational
Web Notifications ? Operational
Mobile Wallet Passes ? Operational
Email Messaging ? Operational
SMS Messaging ? Operational
Message Center Messaging ? Operational
Open Channels Messaging ? Operational
Real-Time Automation ? Operational
Targeting & Personalization ? Operational
Orchestration ? Operational
Analytics and Data Solutions Operational
Data Collection & Processing ? Operational
Engagement Reporting ? Operational
Real-Time Data Stream ? Operational
Performance Analytics ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 7, 2019

No incidents reported today.

Dec 6, 2019
Resolved - We have resolved the issue that was preventing certain Web Push Notifications from being sent. All notifications are now delivering as expected.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Dec 6, 04:35 PST
Investigating - Weโ€™re currently investigating an issue that is preventing Web Push Notifications from being sent.

Our engineering teams are working to identify and resolve this issue. We will update our status page as soon as we have more information.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Dec 6, 04:20 PST
Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019
Resolved - We have resolved the issue which was causing Wallet to fail with error messages in both the API and the Airship Dashboard. Access should be restored and end-users should be able to download passes.
Nov 28, 11:32 PST
Monitoring - We have identified the issue which caused Wallet to fail with error messages. API access has been partially restored. Users may continue to receive errors when accessing the Dashboard as well as end users downloading passes.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Nov 28, 10:40 PST
Update - We are continuing to investigate an issue which is causing Mobile Wallet to fail with error messages. This issue is affecting both the API and Airship Dashboard. Users may also not be able to download passes.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Nov 28, 10:02 PST
Update - We are continuing to investigate an issue which is causing Mobile Wallet to fail with error messages. This issue is affecting both the API and Airship Dashboard. Users may also not be able to download passes.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Nov 28, 09:34 PST
Investigating - We are investigating an issue which is causing Mobile Wallet to fail with error messages. This issue is affecting both the API and Airship Dashboard. Users may also not be able to download passes.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Nov 28, 09:02 PST
Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.