All Systems Operational
Web Dashboard ? Operational
www.airship.com ? Operational
APIs ? Operational
Mobile Messaging ? Operational
Web Notifications ? Operational
Mobile Wallet Passes ? Operational
Email Messaging ? Operational
SMS Messaging ? Operational
Message Center Messaging ? Operational
Open Channels Messaging ? Operational
Real-Time Automation ? Operational
Targeting & Personalization ? Operational
Orchestration ? Operational
Analytics and Data Solutions Operational
Data Collection & Processing ? Operational
Engagement Reporting ? Operational
Real-Time Data Stream ? Operational
Performance Analytics ? Operational
Apptimize ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022
Resolved - This incident has been resolved.
Jul 1, 05:23 PDT
Monitoring - Message center update latency is now back to normal. We will continue to monitor the system.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Jul 1, 02:43 PDT
Update - Since 9.37am CEST, We are currently investigating an issue that is resulting in Message Center not able to be refreshed on mobile devices.
Our engineering team is actively working to identify and resolve this point. We will update our status page as soon as we have more information.

Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Jul 1, 01:30 PDT
Investigating - Since 12:59 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Jul 1, 00:59 PDT
Jun 30, 2022
Resolved - This incident has been resolved.
Jun 30, 13:29 PDT
Monitoring - Send reporting latency is improving and we will continue to monitor the system until it is fully recovered.

Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Jun 30, 12:08 PDT
Update - We are investigating an issue involving unusual delays in message send reporting since around 7:00 AM Pacific time. Sends themselves are not impacted. Our engineering team is working to resolve the issue, and we will update our status page as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Jun 30, 10:54 PDT
Investigating - Since 10:28 AM Pacific time, we are investigating an issue involving the Engagement Reporting component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Jun 30, 10:28 PDT
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022
Resolved - This incident has been resolved.
Jun 23, 16:11 PDT
Monitoring - Our engineering team has identified and remediated the source of elevated 5xx error levels for channel registration, lookup, and listing APIs that began around 3:09 PM Pacific time.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.

Jun 23, 15:57 PDT
Investigating - Since 3:49 PM Pacific time, we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Jun 23, 15:49 PDT
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.