Current status
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| go.airship.com | |||||||||
| www.airship.com | |||||||||
| APIs | |||||||||
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| Performance Analytics |
Since approximately 8 AM Pacific time we are investigating an issue that is impacting multiple components. This may lead to the following issues:
- New installs will not be able to generate a channel, so all Airship features will not be available.
- Preference Center updates will not be available.
- Feature Flags will not be retrievable.
- In-App Automation updates (new In-App Automations, edits and stops) will not be retrievable.
- In-App Automations will be delayed.
- Global Holdout Groups will not be able to be fetched for In-App Automations.
We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
This issue is now resolved and the impacted services have been fully restored.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Since 2023-07-13 16:45 UTC we are investigating an issue involving the custom event properties component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Our engineering team has identified an issue related to passing custom event properties to personalized messages. Engineering has deployed a fix to the issue and we will continue to monitor the problem.
Please feel free to contact Airship Support at https://support.airship.com if you have any questions.
Since 2023-07-14 14:15 UTC, this incident has been resolved . Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.