Airship Status

All Systems Operational

Web Dashboard Operational

www.airship.com Operational

APIs Operational

Mobile Messaging Operational

Web Notifications Operational

Mobile Wallet Passes Operational

Email Messaging Operational

SMS Messaging Operational

Message Center Messaging Operational

Open Channels Messaging Operational

Real-Time Automation Operational

Targeting & Personalization Operational

Orchestration Operational

Analytics and Data Solutions Operational

Data Collection & Processing Operational

Engagement Reporting Operational

Real-Time Data Stream Operational

Performance Analytics Operational

Apptimize Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

Investigating an issue with the Message Center Messaging component

Resolved - This incident has been resolved.
Jul 1, 05:23 PDT

Monitoring - Message center update latency is now back to normal. We will continue to monitor the system.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
Jul 1, 02:43 PDT

Update - Since 9.37am CEST, We are currently investigating an issue that is resulting in Message Center not able to be refreshed on mobile devices.
Our engineering team is actively working to identify and resolve this point. We will update our status page as soon as we have more information.

Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
Jul 1, 01:30 PDT

Investigating - Since 12:59 AM Pacific time, we are investigating an issue involving the Message Center Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Jul 1, 00:59 PDT

Jun 30, 2022

Investigating an issue with the Engagement Reporting component

Resolved - This incident has been resolved.
Jun 30, 13:29 PDT

Monitoring - Send reporting latency is improving and we will continue to monitor the system until it is fully recovered.

Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
Jun 30, 12:08 PDT

Update - We are investigating an issue involving unusual delays in message send reporting since around 7:00 AM Pacific time. Sends themselves are not impacted. Our engineering team is working to resolve the issue, and we will update our status page as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Jun 30, 10:54 PDT

Investigating - Since 10:28 AM Pacific time, we are investigating an issue involving the Engagement Reporting component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Jun 30, 10:28 PDT

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

Investigating an issue with the APIs component

Resolved - This incident has been resolved.
Jun 23, 16:11 PDT

Monitoring - Our engineering team has identified and remediated the source of elevated 5xx error levels for channel registration, lookup, and listing APIs that began around 3:09 PM Pacific time.
Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
Jun 23, 15:57 PDT

Investigating - Since 3:49 PM Pacific time, we are investigating an issue involving the APIs component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Jun 23, 15:49 PDT

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.