Airship Status

All Systems Operational

Web Dashboard Operational

www.airship.com Operational

APIs Operational

Mobile Messaging Operational

Web Notifications Operational

Mobile Wallet Passes Operational

Email Messaging Operational

SMS Messaging Operational

Message Center Messaging Operational

Open Channels Messaging Operational

Real-Time Automation Operational

Targeting & Personalization Operational

Orchestration Operational

Analytics and Data Solutions Operational

Data Collection & Processing Operational

Engagement Reporting Operational

Real-Time Data Stream Operational

Performance Analytics Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 28, 2020

Messages reports fail to load

Resolved - We have resolved the issue which caused a failure when attempting to load our Push Report page.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Jan 28, 07:53 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 07:46 PST

Identified - We have identified an issue which has caused our Push Reports to fail to load. All other services are working as expected.

Our engineering teams are working to resolve this issue. We will update our status page as soon as we have more information.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Jan 28, 07:41 PST

Investigating - We are investigating an issue that is causing Message Reports to fail to load in the Airship Dashboard. Message delivery is not affected at this time.

If you have any questions or concerns please contact Airship Support at support.airship.com
Jan 28, 07:15 PST

Jan 27, 2020

No incidents reported.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

Delays in updates to Named Users

Resolved - We have resolved an issue that resulted in delays in updates to Named Users. Updates to Named User Associations and Named user tags may have been delayed. Push notifications still sent at a normal rate, but possibly with outdated data.

Our engineering implemented a fix at approximately 6:48 AM PST and the backlog has been caught up.

If you have any questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Jan 18, 07:41 PST

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.