Airship Status

All Systems Operational

Web Dashboard Operational

www.airship.com Operational

APIs Operational

Mobile Messaging Operational

Web Notifications Operational

Mobile Wallet Passes Operational

Email Messaging Operational

SMS Messaging Operational

Message Center Messaging Operational

Open Channels Messaging Operational

Real-Time Automation Operational

Targeting & Personalization Operational

Orchestration Operational

Analytics and Data Solutions Operational

Data Collection & Processing Operational

Engagement Reporting Operational

Real-Time Data Stream Operational

Performance Analytics Operational

Apptimize Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Airship Performance Analytics Maintenance Mar 30, 2023 17:00-17:30 PDT

Airship will be updating the Looker version supporting our Performance Analytics tool.

During this update, Performance Analytics will be unavailable for ~30 minutes and any reports scheduled for export may need to be resent.

All Performance Analytics data will still be collected and will available after the maintenance is complete.
Posted on Mar 14, 2023 - 12:13 PDT

Past Incidents

Mar 23, 2023

No incidents reported today.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

Investigating an issue with the Targeting & Personalization component

Resolved - This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Mar 20, 07:26 PDT

Monitoring - Our engineering team has found the source of the issue. We are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Mar 20, 06:30 PDT

Identified - Since 4:30 AM Pacific time, we have been experiencing an issue that is resulting in delays when sending push notifications using Targeting & Personalization component or attribute personalization.

We have identified the source of the issue and are currently working on a fix.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Mar 20, 06:19 PDT

Investigating - Since 5:54 AM Pacific time, we are investigating an issue involving the Targeting & Personalization component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Mar 20, 05:54 PDT

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

Investigating an issue with the Targeting & Personalization component

Resolved - This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Mar 10, 06:01 PST

Identified - We have identified the source of the issue and are currently working on a fix.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Mar 10, 05:26 PST

Update - Since 1PM GMT+1, we are currently investigating an issue that is resulting in delays when sending push notifications using Targeting & Personalization component or attribute personalization.

Our engineering team is working to identify and resolve this point.
We will update our status page as soon as we have more information.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
Mar 10, 05:05 PST

Investigating - Since 4:47 AM Pacific time, we are investigating an issue involving the Targeting & Personalization component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Mar 10, 04:47 PST

Mar 9, 2023

No incidents reported.