Investigating an issue with targeting & personalization
Investigating an issue with targeting & personalization
March 20, 5:54am
March 20, 5:54am
March 20, 6:19am
March 20, 6:19am
Since 4:30 AM Pacific time, we have been experiencing an issue that is resulting in delays when sending messages using attribute/event segmentation or attribute personalization.
We have identified the source of the issue and are currently working on a fix.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
March 20, 6:30am
March 20, 6:30am
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
March 20, 7:26am
March 20, 7:26am
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.