Investigating an issue with targeting & personalization
Investigating an issue with targeting & personalization
March 10, 4:47am
March 10, 4:47am
March 10, 5:05am
March 10, 5:05am
Since 1 PM GMT+1, we are currently investigating an issue that is resulting in delays when sending messages using attribute/event segmentation or attribute personalization.
Our engineering team is working to identify and resolve this point.
We will update our status page as soon as we have more information.
Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.
March 10, 5:26am
March 10, 5:26am
We have identified the source of the issue and are currently working on a fix.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
March 10, 5:39am
March 10, 5:39am
Our engineering team has found the source of the issue. We are currently monitoring the system.
Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
March 10, 6:01am
March 10, 6:01am
This incident has been resolved.
Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.