Investigating an issue with the SMS Messaging component

Incident
November 19, 5:19pm

Investigating an issue with the SMS Messaging component

Status: closed
Start: November 19, 3:11pm
End: November 19, 5:19pm
Duration: 2 hours 7 minutes
Affected Components:
SMS Messaging
Investigating

November 19, 3:11pm

November 19, 3:11pm

Since 3:11 PM Pacific time we are investigating an issue involving the SMS Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information. Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Resolved

November 19, 5:19pm

November 19, 5:19pm

As of approximately 4:30 PM PST this issue has been resolved and the impacted services have been fully restored.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.