Airship was impacted by an incident experienced by our Cloud Services Provider that began at 11:47 am Pacific Time and continued until 4:18 pm Pacific Time on Sunday, June 2nd 2019, although most services were restored by 2:14pm. This incident manifested itself as elevated levels of error responses from Airship API endpoints as well as the Airship Web Dashboard. Throughout the time of the incident our engineering teams were monitoring our systems and took action to restore full functionality to Airship systems as quickly as possible. Customers that experienced errors accessing pubic API endpoints may have been successful on retrying their requests. Channel registration and other functionality related to our mobile SDKs and channel management endpoints may have also seen delays and elevated error responses throughout the duration of this incident. Airship is continuing to work with our vendor to understand what safeguards they are putting in place to prevent this type of outage in the future.