Delays in updates to Named Users
Incident Report for Airship
We have resolved an issue that resulted in delays in updates to Named Users. Updates to Named User Associations and Named user tags may have been delayed. Push notifications still sent at a normal rate, but possibly with outdated data.

Our engineering implemented a fix at approximately 6:48 AM PST and the backlog has been caught up.

If you have any questions or concerns, please contact Airship Technical Support at
Posted Jan 18, 2020 - 07:41 PST
This incident affected:, APIs, Mobile Messaging, Web Notifications, and Targeting & Personalization.