Investigating an issue with the Targeting & Personalization component
Incident Report for Airship
Resolved
This incident has been resolved.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Posted Mar 10, 2023 - 06:01 PST
Monitoring
Our engineering team has found the source of the issue. We are currently monitoring the system.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Posted Mar 10, 2023 - 05:39 PST
Identified
We have identified the source of the issue and are currently working on a fix.

Please, feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Posted Mar 10, 2023 - 05:26 PST
Update
Since 1PM GMT+1, we are currently investigating an issue that is resulting in delays when sending push notifications using Targeting & Personalization component or attribute personalization.

Our engineering team is working to identify and resolve this point.
We will update our status page as soon as we have more information.

Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.
Posted Mar 10, 2023 - 05:05 PST
Investigating
Since 4:47 AM Pacific time, we are investigating an issue involving the Targeting & Personalization component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.
Posted Mar 10, 2023 - 04:47 PST
This incident affected: Targeting & Personalization.