Investigating an issue with the SMS Messaging component

Incident Report for Airship

Resolved

Between 16:10 and 17:05 UTC, we experienced delays that may have impacted SMS, email, and open channels sends, and we are monitoring to make sure the system has resolved.

Posted Nov 21, 2022 - 09:25 PST

Investigating

Since 9:11 AM Pacific time, we are investigating an issue involving the SMS Messaging component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components (if necessary) as soon as we have more information.

Please feel free to contact Airship Technical Support at https://support.airship.com if you have any questions or concerns.

Posted Nov 21, 2022 - 09:11 PST

This incident affected: SMS Messaging.