Delay in Named User Tags
Incident Report for Airship
We have resolved the issue resulting in delays in Named User and Named User Tag updates.

Named User associations and Named User Tag updates should be performing as expected.
Posted Oct 13, 2019 - 19:51 PDT
We are investigating an issue that is causing changes in tags on Named Users to be delayed. This includes associating and disassociating named users to channels, and adding, removing or updating tags on named users. This may also delay delivery of Automations related to Named User and Named User Tag updates.

Our engineering teams are working to resolve this issue. We will update our status page as soon as we have more information.

If you have any additional questions or concerns, please contact Airship Technical Support at
Posted Oct 13, 2019 - 18:50 PDT
This incident affected: APIs and Targeting & Personalization.