Message Center message delays between 1:39 PM UTC and 4:35 PM UTC May 1st
Incident Report for Airship
Resolved
Between 1:39 PM UTC and 4:35 PM UTC May 1st Message Center messages experienced delivery delays over 30 minutes. Push Notifications that are sent with a Message Center Message will have also noticed a delay in delivery during this window.

Users may have also experienced elevated error rates around Message Center messages between 12:55 PM UTC and 4:27 UTC.

We have returned to our normal delivery rates and the issue was resolved as of 4:35 PM UTC.

Our engineers are currently investigating the cause of the delay.

If you have any additional questions or concerns, please contact Airship Technical Support at https://support.airship.com/
Posted 6 months ago. May 01, 2019 - 10:40 PDT
This incident affected: Message Center Messaging.